OptionsCity Software, a leading provider of end-to-end electronic trading solutions, today announced the launch of a new online resource hub to further serve its clients’ support and training needs.
The portal can be accessed through the Algo Store website and will allow existing Metro, Freeway, and Algo Store users around the clock access to product documentation, video tutorials, feature upgrade and new functionality notifications, support and API documentation, FAQs, and other valuable client tools. OptionsCity clients will receive e-mail notifications containing log-in instructions and more details in the coming weeks.
“We are committed to offering our customers an innovative site to serve as a centralized resource and supplement existing 24/7 live support,” remarked Lynn Roach, head of training at OptionsCity. “Our reputation for providing unparalleled client care is one we are dedicated to exceeding through offerings such as the client resource hub.”
“OptionsCity’s staff has always gone out of their way to provide us with focused and individualized training,” remarked Andy Newmark, CME grains trader at CMZ Trading. “We look forward to receiving these new support and training tools.”
OptionCity’s end-to-end trading platform, Metro, is a fully-configurable electronic trading and market making platform that enables traders to have full control over trading, safety, and risk management. OptionsCity Freeway, the firm’s breakthrough multi-asset automated trading platform, recently won the Chicago Innovation Awards for its fast and powerful algo development-to-deployment cycle and the integration of its breakthrough online algorithm marketplace, Algo Store.
